On the importance of trust in the context of the introduction of electronic technologies in human resources management
Read more about New publication of Getrost Vergessen in the Encyclopedia of Electronic HRM
Abstract: Human Resource Management (HRM) activities, such as recruitment, leadership, andpersonnel development often rely on social interactions. One crucial element of suc-cessful interactions is mutual trust. Indeed, trust has been shown to be correlatedwith effective HRM activities and performance in organizations in various ways (e.g. Breuer, Hüffmeier, & Hertel, 2016; Colquitt, Scott, & LePine, 2007). Digitalization of HRM might further increase the significance of trust due to reduced face-to-face inter-action.